Cancelling your subscription
You can cancel your subscription at any time from Settings, then Subscription in your account. Cancellation stops the next renewal. It takes effect at the end of your current billing period, and your access continues until the end of the period you have already paid for.
Subscriptions renew automatically at the end of each billing cycle (monthly or annually) unless cancelled.
Refunds
All fees are non-refundable. No credits or refunds are issued for partial billing periods, unused time, removed seats, or downgraded plans, except where required by applicable law.
Removing seats or moving to a smaller plan or to monthly billing takes effect at your next renewal; you keep what you paid for until then.
We fix our mistakes
Duplicate charges and billing errors
If you were charged twice, or charged an amount that does not match your plan, we refund the incorrect amount.
Pre-Buy Packages
A paid Pre-Buy Package order can be cancelled within 24 hours of purchase, while work on it has not started. Our team then stops the order and refunds the card you paid with. After 24 hours, or once work has started, the order cannot be cancelled or refunded.
How to ask for a refund
- Email support@proposalworkspace.com from the email address on your account.
- Tell us the date and amount of the charge and what went wrong.
- We review each request and reply by email.
- Approved refunds go back to the original payment method. Banks usually take 5 to 10 business days to show a refund on your statement.
Governing law
This policy is governed by and follows the laws of India, including applicable consumer protection rules. It is part of our Terms of Service.
Contact
ProposalWorkspace is operated by Sweven Tech-Solutions. Questions about cancellations or refunds: support@proposalworkspace.com. Our address and phone number are on the Contact page.