Customer Relationship Management (CRM) Software Solution
At a glance
City of Austin (Texas) posted this RFP on Nov 9, 2026. Responses are due Dec 17, 2026. Category: Information Technology. Solicitation number FINANCEONLINE-04B9EDA0.
Solicitation details
General information
- Solicitation number
- FINANCEONLINE-04B9EDA0
- Notice type
- RFP
- Place of performance
- Texas
Agency and category
- Agency
- City of Austin
- Category
- 001Information Technology
- Source listing
- Link with a plan
About this listing
This bid was found on the agency's procurement portal. The portal's own text is not republished here; the summary below was written by ProposalWorkspace's AI from the bid documents. The full posting is on the portal - subscribe to get the link.
Summary
Summary fields on this page were extracted by AI from the bid documents. Always verify dates, amounts and requirements against the official solicitation.
What the bid is for
The City of Austin is seeking proposals to replace its current SaaS Customer Relationship Management (CRM) system with a more innovative solution. The new system should allow Austin 3-1-1 to provide a high level of service and support to Austin residents.
Additional information
Responses are due prior to **2:00 PM on December 17, 2026**, with opening at 3:00 PM.
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