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Veterans Canteen Service (VCS) IT Support Services
(VA-27-00012857)
Introduction
This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.
The North American Industry Classification System (NAICS) for this requirement is projected to be 541519 with a size standard of $34 million.
Scope: The Contractor shall furnish qualified personnel with demonstrable expertise in project management, software sustainment, system development, and cybersecurity. All personnel shall perform assigned duties in strict adherence to all applicable Department of Veterans Affairs (VA) system compliance requirements and shall employ industry recognized best practices to ensure the effective, secure, and reliable support of VA information technology. The Contractor shall provide these services in support of sustainment activities, enhancements to existing systems, modernization of existing systems, and the sustainment and development of new systems or new functionality as required by the Government. At this time, VA is conducting research, and as such this RFI shall not bind VA in any way.
Submittal Information:
All responsible sources may submit a response in accordance with the information below.
There is a page limitation for this RFI of 25 pages. The Government will not review any other information or attachments included that are in excess of the (25) page limit.
NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached PWS and must include the following:
- Interested Vendors shall at a minimum provide the following information in the initial paragraph of the submission [For SDVOSBs and VOSB, proof of verification in SBA Small Business Search (SBS) website https://search.certifications.sba.gov/]:
Name of Company
Address
Point of Contact
Phone Number
Email address
Commercial and Government Entity (CAGE) Code
Unique Entity Identifier (UEI)
Company Business Size and Status
North American Industry Classification System (NAICS) code
Socioeconomic data
Existing Contractual Vehicles (Governmentwide Acquisition Contract (GWAC), Federal Supply Schedule (FSS), etc
Provide a summary of your ability to meet the requirements as identified in section 5 of the draft Performance Work Statement (PWS).
Provide any recommendations regarding the draft PWS, acquisition strategy, contract structure, performance period, or other considerations that would improve competition and successful contract execution.
Has the draft PWS provided sufficient detail to describe the specific tasks and deliverable requirements to be performed under this effort.
___ YES
___ NO (if No, answer question below)
If NO , please provide your comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort.
Responses: Due no later than November 9, 2026 via email to Dennis.Simms@va.gov. Please note Veterans Canteen Service (VCS) IT Support Services in the subject line of your response.
Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB. Multiple emails shall be identified as email 1 of 2 etc.
See attached RFI draft Performance Work Statement dated September 16, 2026,
Version Number: 0.1 for additional details.
