Entry Level Fire Fighter Exams

The City of Tucson is seeking proposals from qualified offerors to develop and administer online entry-level firefighter examinations with remote proctoring and webcam monitoring for the City of Tucson Fire Department. Candidates shall be able to complete examinations remotely without attending a testing facility, supporting the City’s goal of increasing accessibility and broadening the applicant pool.

The selected contractor will work closely with the Tucson Fire Department and Human Resources staff to provide examinations that assess the knowledge, skills, and abilities necessary for the position of Firefighter in accordance with the Scope of Work.

The City reserves the right to engage the selected contractor to develop and administer a replacement examination as needed.

The Contractor shall provide services to develop and administer online entry-level firefighter examinations with remote proctoring and webcam monitoring for the Tucson Fire Department. Services shall include examination planning, preparation of testing materials, an online testing platform, remote proctoring, scoring, reporting, and customer support for City staff and candidates. Candidates shall be able to complete examinations remotely without attending a testing facility.

The Contractor shall work closely with the City of Tucson Fire Department (TFD) and City of Tucson Human Resources (HR) staff and become familiar with the Department’s operations, policies, and requirements relevant to the examination process.

The Contractor shall use the City’s established Firefighter job description as the basis for reviewing the position’s essential functions and identifying the knowledge, skills, and abilities to be assessed. The Contractor is not expected to develop a new job description.

The examination shall demonstrate a clear connection between the position’s essential functions and the abilities and behavioral characteristics being measured, including:

• Mathematics: Basic mathematics and elementary algebra appropriate to the position.
• Reading Comprehension: Reading and interpreting information at approximately a ninth-grade reading level.
• Mechanical Aptitude: Understanding basic physical principles and anticipating predictable outcomes.
• Interpersonal Skills: Working effectively with others, building collaborative relationships, and managing conflict.
• Teamwork: Participating effectively as a team member to accomplish shared goals.
• Situational Judgment: Identifying problems, evaluating information, and selecting appropriate actions based on available facts and likely consequences.

[...]

The Contractor shall provide each candidate’s scores to the City within three calendar days after the candidate completes the examination.

The Contractor shall provide the City with an electronic copy of the final examination product and associated deliverables through a secure delivery method.

This solicitation is NOT to hire for the administration of the Candidate Physical Ability Test (CPAT).

Competitive sealed offers for the material or service specified in this solicitation must be submitted through the City’s online bidding system. No late submitted offer will be accepted or considered. Reponses submitted in physical form or by facsimile or email will not be considered.

Offerors are cautioned to commence the submittal process sufficiently ahead of time to allow for unanticipated delays resulting from things like a slow internet connection, internet outage, difficulty uploading large documents, differing system requirements, etc.

The Contractor shall retain examination data and recordings throughout the contract term and for five years after contract closeout.

The examination shall be suitable for use for a minimum of two years or two testing cycles.

Current SOC 2 Type II report (or ISO/IEC 27001 certification) covering the testing and proctoring platform, provided with the proposal and annually thereafter.