Event 3360: Mobile Services (RFP)

Active THECHA-DE634A39 RFPTelecommunicationsChicago Housing Authority
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At a glance

Chicago Housing Authority (Illinois) posted this RFP on Oct 27, 2026. Responses are due Nov 30, 2026. Category: Telecommunications. Questions are due 2026-11-09 13:00. Solicitation number THECHA-DE634A39.

Solicitation details

General information

Solicitation number
THECHA-DE634A39
Notice type
RFP
Place of performance
Illinois
Questions due
2026-11-09 13:00

Agency and category

Agency
Chicago Housing Authority
Category
002Telecommunications
Source listing
Link after sign-up

About this listing

ProposalWorkspace summary

This bid was found on the agency's procurement portal. The portal's own text is not republished here; the summary below was written by ProposalWorkspace's AI from the bid documents. The full posting is on the portal - sign up free to get the link.

Summary

AI-read from the bid documents

Summary fields on this page were extracted by AI from the bid documents. Always verify dates, amounts and requirements against the official solicitation.

What the bid is for

The Chicago Housing Authority (CHA) is seeking qualified Respondents to provide comprehensive mobile communications solutions. The selected Respondent shall provide a secure, scalable, and cost-effective mobility program that supports CHA employees and business operations through CHA-owned mobile devices and wireless services.

The CHA anticipates awarding a firm fixed-rate contract for a base period of three (3) years, with options to extend the period for up to two (2) additional one-year periods.

CHA reserves the right to award to one or more Respondents.

Scope

The Chicago Housing Authority ("CHA") seeks a Respondent to provide comprehensive mobile communication solutions consisting of: (i) cellular voice and data services, (ii) mobile broadband service, (iii) smartphones, (iv) hotspots, (v) SIM/eSIM connectivity service, (vi) accessories, (vii) device lifecycle management, (viii) enterprise mobility management, (ix) account management, (x) reporting, and (xi) ongoing technical support.

The solution shall include: (1) device procurement, (2) deployment, (3) activation, (4) inventory management, (5) warranty services, (6) replacement services, (7) device refresh programs, (8) security management, and (9) service plan optimization.

The Respondent shall support CHA's existing Microsoft Intune environment and provide mobile devices and wireless services that meet the technical, operational, security compliance, and service-level requirements specified in this RFP. All proposed mobile solutions must comply with applicable federal, state, and local cybersecurity requirements, including adherence to the NIST Mobile Device Security Guidelines. The selected Respondent shall provide end-to-end mobile communication services, including, but not limited to:

  • Cellular voice and data services
  • Mobile broadband services
  • Device procurement and sourcing services
  • Initial device staging and configuration support during the transition and implementation
  • Device activation, provisioning, and enrollment services
  • Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) support
  • Microsoft Intune integration and compatibility support
  • Device Lifecycle Management support
  • Account management and customer support services
  • Reporting and Analytics
  • Ongoing technical support

High-performance service is defined as: (i) maintaining a minimum network availability of 99.9% uptime, (ii) minimum download speeds of 100 Mbps, (iii) minimum upload speeds of 20 Mbps, and (iv) a network latency not exceeding 40 milliseconds under normal operating conditions.

Additional information

Responses shall be submitted via the Supplier Portal at https://supplier.thecha.org no later than **Monday, November 30, 2026, by 1:00 PM CT**. Late proposals will not be accepted.

Electronic proposal submission requires only one (1) copy. Each submittal section of the electronic proposal shall be labeled and separated into a different file as described in "ARTICLE V Submittal Requirements."

The Letter of Intent to Submit a Proposal, *Attachment B*, is due **Monday, November 16, 2026, at 1:00 PM CT** and must be submitted via the Supplier Portal at https://supplier.thecha.org.

The CHA anticipates awarding a firm fixed-rate contract for a base period of three (3) years, with options to extend the period for up to two (2) additional one-year periods. CHA anticipates the contract resulting from this RFP to begin in April 2027.

The cover letter [...] indicate that the offer is good for one hundred-eighty (180) days from submittal of proposal.

Documents

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  • Event 3360_ Mobile Service (RFP).pdf
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