Online Learning Management System

The City of Dallas (the “City”) is soliciting proposals to establish a three-year Indefinite Delivery/Indefinite Quantity (ID/IQ) service price agreement for an online learning management system to be utilized by the Dallas Fire-Rescue Department. An ID/IQ contract is established when quantities and/or delivery schedules cannot be determined. Services will be ordered on an as-needed basis during the term of this contract.

The Dallas Fire-Rescue Department (DFR) is an urban fire department with five divisions: Fire Operations; Emergency Medical Services; Fire Prevention, Education, and Investigation; Communications and Technology; Training and Support Services. With over 1,900 uniformed members and 300 civilian employees, DFR is responsible for providing a variety of training modules, including continuing education and compliance courses, to the Department as a whole. Each Division within the Department requires disparate training content to be delivered.

The online program/service must have the ability to perform all of the following functions in a streamlined and efficient manner:

• Content Creation
• Assignments & Scheduling
• Academic Training Platform
• Reports and Reporting
• Active Dashboard
• Lesson Plans and Task Books
• General Features

The successful proposer shall be capable of migrating the existing data for approximately 4 years of historical training records of approximately 2,500 members within a 90-day period. The successful proposer shall offer a comprehensive training session to provide general site access, user navigation, and platform management.

All proposal documents can be obtained through the City’s solicitation portal at www.dallascityhall.bonfirehub.com. All questions shall be submitted electronically through the City’s solicitation portal; the City will respond to all questions by way of an addendum which will be posted as part of the solicitation.

Proposals will only be considered from Proposers who have been established in the business of providing Online Learning Management Systems for a minimum of five years. If requested, Proposers shall provide a minimum of 3 references from municipalities of similar size and scope and/or other documentation demonstrating minimum qualifications.

Proposals must include:

• Company profile and relevant experience.
• Detailed technical specifications of proposed devices.
• Purchase model options with cost breakdowns.
• Agreement to Performance Specifications /Service level agreements (SLAs).
• Implementation timeline.
• References from similar government clients.
• Completed TRA Checklist

The successful contractor will be required to purchase, within fifteen (15) days of the award, and maintain during the term of the contract, insurance as described in Attachment B, and agrees to the indemnification agreement therein.

The commencement date of this contract shall be upon Council approval and contract execution.