Questions and answers SGS Follow Solicitation

Head Start of Greater Dallas, Inc. (Agency) is seeking bids for a firm to provide security and "patrol" services, for agency locations within Dallas County, Texas. The firm shall provide at minimum three random patrols per night between the hours of 6:00 p.m. and 6:00 a.m. at each facility.

Head Start of Greater Dallas, Inc. is soliciting bids from qualified firms to provide security guard and patrol services at Agency locations throughout Dallas County, Texas.

The list identifies all 15 centers, including each center's name, exact location, telephone number, site manager's name, and physical address. These 15 locations represent our finalized list of facilities currently within Dallas County.

Patrol services are scheduled nightly from 6:00 p.m. to 6:00 a.m.

The Agency Locations page also identifies the 15 centers requiring three nightly patrols, which will remain unchanged. "Centers can be added or deleted throughout the year." The monthly pricing will remain the same regardless of whether one or more centers are added or deleted.

All patrol officers assigned to this contract must hold a Level III (Commissioned Security Officer) license. The pricing submitted for temporary unarmed security services (Level II) applies only to on-site temporary security assignments and is separate from the patrol services.

"An automated tracking and reporting system... The bidder shall provide documentation on such a system and a description and sample of how it works and the kinds of reports that it produces."

The contractor will serve as the primary alarm responder for all 15 centers during the hours of 6:00 p.m. to 6:00 a.m. All alarm response services must be included in the monthly patrol fee, with no additional charges.

**Submission deadline:** March 2, 2027, at 10:30 a.m.

The amount of $266,392 represents the total contract value for the three-year term, inclusive of the monthly service fees and emergency temporary patrol services.

You do not need to register to submit a bid for the IFB for Security Guard Services (SGS-27). Late submissions will not be accepted. We do not have a separate vendor registration process or established minimum qualification requirements.

You may organize and present your supporting documents in any format you choose, provided they contain sufficient information for our review committee to evaluate your bid package and assess the strengths, qualifications, and value you are offering. We have not established or provided any mandatory forms for bidders to use.

If you wish to conduct site visits, you must schedule an appointment with the site manager to tour the exterior areas of each center.

The pricing form is located on page 11 of 25. We do not anticipate issuing any further corrected documents or addenda.