Security Officer Services for the Killeen Public Library

The City of Killeen is seeking proposals from qualified and responsive contractors to provide armed and unarmed security officer services at the Killeen Public Library, located at 205 E. Church Avenue, Killeen, Texas.

The selected proposer shall provide professional security personnel to assist with maintaining a safe, secure, and orderly environment for Library patrons, employees, visitors, and City property.

The City may utilize either armed or unarmed security officers, depending on operational and security needs. Proposers shall provide separate pricing for armed and unarmed security officer services as required in the Proposal Pricing Form.

Scheduled Security Coverage

The Contractor shall provide one (1) security officer during the City's scheduled service hours. The City may determine whether the scheduled security officer shall be armed or unarmed based on the City's operational and security needs.

The City's current anticipated regular schedule is:

• Monday through Friday: 8:30AM – 7:15 PM
• Saturday: 8:30AM – 5:15 PM
• Sunday: No regularly scheduled service is currently anticipated

The anticipated schedule represents approximately sixty-two and one-half (62.5) hours per week, excluding holidays. These hours are estimates for proposal and pricing purposes only and are not a guarantee of minimum hours or services.

Minimum Shift

Security personnel shall work a minimum of six (6) hours when scheduled, unless otherwise authorized by the City.

Security Presence and Monitoring

The assigned security officer shall maintain a visible and professional security presence and shall monitor designated interior and exterior areas of the Library and its immediate premises.

Duties shall include, but are not limited to:

• Deterring suspicious, unauthorized, disruptive, or unlawful activity;
• Monitoring conditions that may affect the safety and security of patrons, employees, visitors, and property;
• Observing and reporting vandalism, theft, property damage, trespassing, disturbances, and other security concerns;
• Monitoring entrances, exits, common areas, and other designated areas as appropriate;
• Identifying and reporting hazardous or unsafe conditions;
• Responding appropriately to disturbances and disruptive behavior;
• Utilizing appropriate de-escalation techniques when warranted and consistent with the officer's training and applicable law; and
• Performing other security-related duties reasonably related to the Scope of Work and authorized by the City.

Incident Reporting

The Contractor shall maintain accurate and timely documentation of significant security incidents and other matters as requested by the City. [...] Incident reports shall be provided to the designated City representative within the timeframe established by the City.

Continuity of Service

The Contractor shall maintain continuous security coverage throughout the Contract term. [...] The Contractor shall provide a qualified replacement officer who meets all requirements of this RFP and is properly licensed for the type of service being provided.

Personnel, Equipment, and Supplies

The Contractor shall provide, at no additional cost unless specifically identified in the proposal and authorized by the City:

• Qualified security personnel;
• Required licenses and certifications;
• Uniforms and identification;
• Firearms and required firearms-related equipment for armed security personnel;
• Communication equipment;
• Safety equipment;
• Documentation and reporting materials; and
• All other equipment, supplies, and resources necessary to perform the services.

Submission

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO: https://procurement.opengov.com/portal/killeentexas

Term of Contract

Any contract resulting from this solicitation shall be effective on the date that the last required signature is affixed and shall be in effect for two (2) years. [...] It is agreed that the contract will automatically renew two (2) times, for one (1) year renewal terms, unless the City or Contractor serves written notice 60 days before the contract termination, or sixty (60) days before the end of any renewal term. [...] Notwithstanding anything to the contrary, this contract shall not exceed a total of four (4) years or total $100,000 or more without prior City Council approval.

Insurance

• Comprehensive General Liability, Bodily Injury: Each Occurrence - **$1,000,000**; Annual Aggregate - **$2,000,000**
• Property Damage: Each Occurrence - **$1,000,000**; Annual Aggregate - **$2,000,000**
• Automobile Liability, Bodily Injury: Each Person - **$500,000**; Each Accident - **$1,000,000**; Property Damage Each Occurrence - **$1,000,000**
• Workers' Compensation in accordance with the Texas Workers' Compensation Act; Employers' Liability: Each Accident - **$100,000**; Disease – Each Employee - **$100,000**; Disease – Policy Limit - **$500,000**

The City of Killeen, its officers, officials, employees, and volunteers shall be named as Additional Insured on the Commercial General Liability and Automobile Liability policies.