RFP 774-222172130 Diabetes Patient Navigation Program - Consulting Services Follow Solicitation

The Texas Tech University Health Sciences Center at El Paso (“TTUHSC EP”), a part of the Texas Tech University System, seeks proposals from qualified consulting firms to conduct a comprehensive needs assessment and develop a strategic plan for establishing a Diabetes Patient Navigation Program serving patients receiving medical care in El Paso, TX and the Borderplex region. The selected contractor will work collaboratively with TTUHSC El Paso leadership, Clinical Operations, clinical departments, institutional programs, patients, and community stakeholders to evaluate existing services, identify gaps in care coordination, and develop a comprehensive, sustainable, and scalable model for a centralized diabetes patient navigation program.

This engagement is a planning and program-development project. The contractor will not be responsible for implementing or operating the navigation program unless separately authorized through a subsequent agreement.

The proposed program is intended to streamline the patient journey by improving coordination among medical providers, specialty clinics, pharmacies, diagnostic services, diabetes education programs, financial assistance and community resources. The planning process will identify opportunities to reduce barriers to care, improve patient access and continuity of care, reduce unnecessary duplication of services, and establish a framework for future program implementation.

The initial program is anticipated to be piloted at the Texas Tech Physicians of El Paso's Alberta Avenue clinics. The contractor will assess the feasibility of this phased approach and develop recommendations to guide future implementation.

**Submission method:** TTUHSC EP prefers that all proposals be submitted using the TechBid system at https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=TexasTech. However, if necessary, the proposer may elect to submit a printed version of the proposal and submit the proposal by mail or carrier service. Proposals are due **November 30, 2026 at 12:00 P.M. MST**.

One (1) original, individually-bound completed proposal is required for the mailed or delivered submittals. One (1) electronic version (on a USB drive) is also required for archival purposes.

The *Execution of Offer*, *Addenda Checklist*, *VETHUB Subcontracting Plan*, *Pricing Schedule* and *Conflict of Interest Questionnaire* are required with the proposal.

Each proposal must state that it will remain valid for a minimum of one hundred twenty (120) days after the Submittal Deadline.

Evaluation

Any agreement resulting from this request shall be awarded to the proposer providing the “best value” to TTUHSC EP. The evaluation is based on a 100 point scale:

• Qualifications of the Proposer: 15 points
• Value added options: 10 points
• Quality of resources available for delivering the Goods or Services: 15 points
• Availability of Contractor’s personnel, equipment, or facilities: 15 points
• Ability, capacity, and skill of Proposer to provide the Services required: 20 points
• Experience with Contracts of similar scope: 10 points
• Physical distance from the institution along with the understanding of and experience with the local population: 15 points

Term

The anticipated term of any resulting agreement will begin on the date an agreement is executed and expire on August 31st, 2027.

If the Purchase Order requires presence on TTUHSC El Paso’s premises, insurance coverage is required, including Commercial General Liability with a $2,000,000 general aggregate.