Advanced Life Support (ALS) Ambulance Services

The City of Winooski is seeking proposals to provide 24/7/365 Advanced Life Support (ALS) Ambulance Services for City of Winooski for a contract timeframe of three years beginning July 1, 2027 through June 30, 2030, and a two-year additional auto renewal July 1, 2030 through June 30, 2032, FY31 and FY32, subject to mutual agreement.

The City of Winooski has a population of 7,997 (source: 2020 U.S. Census), and is located in Chittenden County, Vermont.

The City estimates 1,400-1,500 calls for related service annually. Note that this is only an estimate as call data from the city's current provider is not shared on a regular and consistent basis.

As the sole contracted ALS ambulance provider for the City of Winooski, the successful bidder will be responsible for delivering timely, proficient, and compassionate service based on the following goals:

• Optimal Patient Care – High-quality advanced prehospital medical care and interventions to ensure appropriate level of care and seamless transition from prehospital environments to more definitive care settings, if needed.
• System Adaptability – Capacity and flexibility for adapting to deployment changes necessary to meet system demand and maintain level of service [...].
• Fiscal Responsibility – Fair and reasonable fee proposal that supports service level requirements and demonstrates value to the residents and visitors.

Certification

Successful bidder SHALL maintain Advanced Life Support (ALS) designation with the State of Vermont Department of Health and Human Services, Emergency Services statutes and Rules, District 3 and appointed Medical Control Authority procedures and/or polices at all times for the duration of the Agreement [...].

Staffing of Ambulances

All personnel providing services pursuant to this Request for Proposals SHALL pass a criminal background check. The City will not be responsible for any expenses associated with background checks.

Ambulance Vehicles

The successful bidder SHALL be responsible for all cost for operation of, purchasing, routine preventive maintenance, and repairs of ambulances.

Alerting and Communications

All calls for service will be answered at the State designated Public Safety Answering Point (PSAP), calls will then be directed to Winooski Police Department "Fire Dispatch" who will then directly tone/notify the contractor.

Continuing Education/Training

Successful bidder will help develop, plan, and conduct three (3) annual joint training courses with fire personnel.

Standby Ambulances

The successful bidder SHALL provide a standby ALS ambulance and crew upon request of the Fire Chief or Police Chief, at no additional charge to the City when there is response to believe a life-threatening public emergency exists or is eminent in the City [...].

Service Reporting

The successful bidder will be expected to provide regular reporting with information and at a frequency set forth in contract.

Billing and Collection

The successful bidder will be responsible for billing and collecting accounts receivable. The successful bidder will provide all billing for insurance claims and will be entitled to receive and have full ownership in all collections applicable under the law.

Submittals

Proposals are due by **1:00 PM**, **November 30, 2026**. All documents must be submitted in **hard copy**, in a sealed envelope with, "Proposal: ALS Services" written on the outside. Proposals may be hand-delivered, or mailed to, or put in the drop box at 27 West Allen Street, Winooski, Vermont 05404, Attention: Finance Department.

Selection Process and Evaluation Criteria

The City will evaluate and select the bidder based on the following criteria, in order of importance:

• Ability to provide sufficient service, including financial ability and resources to carry out the services.
• Experience: The City will consider bidder's experience in undertaking similar services in type, scope and budget.
• Price Proposal: The City will consider the bidder's price proposal in terms of accuracy, completeness, value, local market and substantiated industry standards.
• Opportunities and constraints, if any.

The City may interview one or more responding bidders to better assess their qualifications. The City will negotiate a scope of services and fees with the selected bidder.

Insurance Requirements

The City will require proof of professional liability insurance with errors and omissions coverage, worker's compensation insurance, general liability (including contractual liability) and automobile insurance with companies authorized to do business in Chittenden County, Vermont, and in amounts satisfactory to the City. The successful bidder, within ten (10) days after the contract award, shall furnish the City with proof of insurance as described in the contract.

Examination of Site

Bidders are encouraged to make on-site visits to the City of Winooski community to be served.

Schedule

Target award date: February 28, 2027. Contract start date: July 1, 2027.