Adult Residential Treatment and Crisis Residential Treatment Service Providers

San Benito County Behavioral Health (herein after referred to as County) is seeking to solicit and award a multi-year contract to the most qualified service provider (herein after referred to as Contractor) for Adult Residential Treatment (ART) and Crisis Residential Treatment Services (CRTS).

Adult Residential Treatment Programs are designed to serve individuals who are experiencing acute psychiatric crisis and whose adaptive functioning is moderately impaired. Adult Residential Treatment Programs provide short-term, intensive, and supportive services in a home-like environment through an active social rehabilitation program that is certified by the California Department of Health Care Services (DHCS) and licensed by the California Department of Social Services, Community Care Licensing Division and are designed to improve the lives and adaptive functioning of those they serve.

Respondents who can also provide Skilled Nursing Facility (SNF) services and/ or Psychiatric Urgent Facility (PUF) services will be given preference.

Individuals admitted to an Adult Residential Treatment Program can expect to receive an array of services, including but not limited to the following:

• Self-help skills and peer support
• Individual and group interventions
• Social skills and community reintegration services
• Medication support
• Co-occurring disorder services
• Pre-vocational/educational support
• Discharge planning

Adult Residential Treatment Programs are intended to serve individuals whose primary healthcare coverage is Medi-Cal; however, individuals who are uninsured may also qualify.

As an organizational provider agency, Contractor shall provide administrative and direct program services to County’s Medi-Cal clients as defined in Title 9, Division 1, Chapter 11 of California Code of Regulations. San Benito County Behavioral Health is seeking providers who will serve Adults (18 – 65+). Agencies who are able to provide bilingual services are highly desirable.

Short-term crisis residential services are provided to adults who are in behavioral health crises, may have a co-occurring or substance use disorder, and may be at risk of psychiatric hospitalization. These programs operate 24 hours a day, 7 days a week and emulate home-like environments. [...] Selected Contractor shall be Medi-Cal Certified by the start of the contract term and provide Medi-Cal reimbursable services. Some components of desired services are below:

• Admit clients who have been determined to meet admission criteria by County and County contracted referral sources.
• Provide therapeutic evidenced based services 24/7, year-round and delivered in a trauma informed manner in accordance with recovery principles.
• Provide detailed and comprehensive case management services, discharge planning, including linkage to ongoing care and housing placements as appropriate.
• Provide medication follow-up visits by a psychiatrist at least once per week to manage acute symptoms and ensure clients successfully link to outpatient level of care during their stay.
• Provide food services that will meet meal and food supply requirements, including healthy and fresh food options, fruits, vegetables and other items that promote healthy choices and wellness.
• Provide transportation services to and from the facility, client appointments, and activities.
• Implement administrative procedures for ensuring complete, accurate and timely documentation and provision of services that is compliant with Federal, State, County and licensing regulations.

**SUBMIT ELECTRONIC RESPONSE BY:** Monday, November 9, 2026 at 5:00 pm via OpenGov portal at https://procurement.opengov.com/portal/cosb

The County will select the proposal that presents the best value and is most advantageous to the County and the public. Accordingly, the County may not necessarily award the proposer with the lowest price proposal if doing so would not be in the overall best interest of the County.

The proposed period of the contract is 3 year term with the possibility of a single 1-year extension for a Contractor performing satisfactorily. The execution of this extension is at the sole discretion of the Behavioral Health Department.

The Fee Proposal should be submitted as a separate PDF file from any other responses, and shall be uploaded here.

Phase I is a pass/fail evaluation of submission completeness (“responsiveness”). [...] Capacity & Experience: **25** points (25% of Total).

CONTRACTOR shall maintain the following insurance policy limits of coverage: General Liability – **$2,000,000**; Professional Liability – **$2,000,000**; Motor Vehicle – **$1,000,000**; Workers’ Compensation Insurance – **$1,000,000**.