Custodial Services

It is the intent of this solicitation to engage one contractor to provide custodial services at various City facilities located within the City of St. Cloud specified herein.

The City of St. Cloud is a community of approximately 82,000 residents, covering approximately 36 square miles in Osceola County, located in Central Florida.

Contractor shall provide the following routine cleaning services between the hours of 5:00 AM and 2:00 PM except where noted. Prior to initiation of service, the Contractor shall provide to the City Representative a schedule for routine cleaning services, indicating the approximate time their staff shall be on site performing services. [...] Workmanship shall be that of APPA Level 2 standards. This level is defined as ordinary tidiness, which shows a very clean appearance with only minor dust, fingerprints, or streaks noticeable upon close inspection.

Service shall be performed to complete all work in accordance with the scope of services herein. Work frequencies shall comply with the scope of work specified and included herein. Contractor shall take special note of sites requiring service beyond normal Monday-Friday service. [...]

Equipment and Supplies

• The Contractor shall furnish all equipment and tools necessary to perform the services contained within this solicitation.
• The Contractor shall furnish all cleaning supplies. All cleaning supplies shall meet the criteria set forth in the solicitation. Any exceptions shall be approved by the City:
• Toilet tissue, paper towels, and hand soap shall be Bay West Green Seal Certified and compatible with the existing fixtures throughout City facilities.
• Trash liners shall fit the receptable properly.
• Toilet seat covers shall be Empress.
• Germicidal cleaners shall be capable of cleaning and destroying biological agents. Bleach is not an acceptable alternative.
• The Contractor shall not use any cleaning, polishing, or waxing materials that are not first approved by the City.
• Materials hall be supplied and installed by the Contractor.
• Cleaning material carts shall be made of heavy plastic and have 360-degree rubber bumper protection to avoid wall and door damage.

**Bids must be submitted electronically** through https://procurement.opengov.com/portal/stcloud. Bids will be opened and publicly read aloud via a virtual meeting on **November 19, 2026** at **10:00 am** local time.

Bidder/Proposer will be required to submit a certified check or cashier's check drawn on an acceptable bank, or an acceptable bid bond executed by the Bidder/Proposer and a surety company authorized to do business in the State of Florida. The value of the bid bond shall be **five percent (5%)** of the bid price schedule.

Bid Bond Required: Yes. Performance Bond Required: No.

The selected Bidder agrees to provide, within ten (10) calendar days from the notice of award, insurance requirements in accordance to the requirements in the terms and conditions specified in this ITB.

This Agreement shall become effective upon execution by both parties and shall remain in effect for three (3) years, unless terminated as provided for herein. Additionally, the parties agree that the term may be extended, upon mutual agreement, for two (2) additional one-year periods.

If required, site visits may be held the day of the Pre-Response Conference.