Pre-Advertisement Notice for AFRD Vehicle & Equipment Repairs & Services

The City of Atlanta, on behalf of the Department of Public Works (DPW) and Atlanta Fire Rescue Department (AFRD), will shortly undergo a Multi-Step Sealed Bid process comprised of a prequalification phase as the initial step, followed by an Invitation for Bid (IFB), towards the procurement of multiple qualified service providers to provide vehicle and equipment repair and maintenance services, including fire apparatus service.

This specification outlines the minimum requirements for providing parts and maintenance services for the following vehicle types used by the City of Atlanta’s Department of Public Works (DPW), Office of Fleet Services (OFS), on an as-needed basis: Fire Apparatus Pumpers, Ladders, Atlanta Aircraft Rescue Fire (AARF), Ambulances, Hazmat Units, Command Units.

Maintenance & Repairs

Vendors must:

• Adhere to State of Georgia and City of Atlanta environmental standards.
• Follow NFPA 1911 standards (latest edition).
• Provide regular maintenance, emergency repairs, and warranty services.
• Include service location(s), contact names, phone numbers, and emails in the bid.
• Provide cost estimates and itemized quotes for all services before work begins.
• Be responsible for any damage to COA equipment during service.
• Maintain a factory-authorized service center within a 175-mile radius of downtown Atlanta.
• Vendor must provide an estimated turnaround time upon receipt of each vehicle and must communicate the anticipated completion date to the Agency.
• Vehicles must be returned within 48–72 hours of the vendor’s stated tentative turnaround time, unless otherwise approved by the Agency.
• Vendor must provide written documentation detailing all services performed, repairs completed, parts replaced, and other applicable work performed on each vehicle.

**Minimum Service Hours:** Operate Monday through Friday, from 7:00 a.m. to 4:00 p.m., at a minimum.

Emergency Repair Requirements

• Provide on-call emergency roadside repair services for approximately 300 firefighting and public safety vehicles
• Offer backup personnel/services to supplement internal COA services.

Performance Monitoring

• Provide automated vehicle status reports.
• Daily reports for emergency repairs.
• Weekly reports for general repairs or as requested by OFS.

Parts & Equipment Supply

• Demonstrate the ability to supply replacement parts efficiently.
• Provide certification or manufacturer documentation for authorized parts dealing.
• Deliver parts to the designated OFS maintenance facility.
• Ensure all parts meet or exceed OEM specifications.

Billing Requirements

• Accept Purchase Orders as the only method of payment.
• Provide a copy of the invoice upon vehicle retrieval.
• COA will not pay for services rendered to personal equipment of COA employees.

Warranty

- Provide all warranty documentation upon receipt or installation of parts/equipment.

Vendors may submit an optional bid for 24-hours-per-day, 7-days-per-week (24/7) service capabilities.