Citywide Cleaning and Restoration Services for Water Damage, Water Main Breaks, and Sewer Backups

The City of Iowa City is requesting proposals from qualified vendors to provide:

Citywide Cleaning and Restoration Services for Water Damage, Water Main Breaks, and Sewer Backups

The City of Iowa City is seeking qualified Vendors to provide firm fixed pricing for cleaning, restoration, and remediation services resulting from water main breaks, sewer backups, flooding, water intrusion, and other incidents requiring these services.

The project is divided into the following three Packages based on the type of property being serviced:

• Package 1- Private Properties: Private residential properties affected by a City water main break or sewer backup.
• Package 2- City Properties: City-owned, leased, or otherwise controlled properties, including facilities operated by any City department.
• Package 3- Housing Authority Properties and Iowa City Affordable Housing Properties (See Appendix E for listing): Housing Authority and Iowa City Affordable Housing properties as needed.

The properties, incidents, and services identified in this RFP are not intended to be an exhaustive list. The City may require additional services reasonably related to cleaning, restoration, and remediation during the contract term.

The Vendor shall assess the affected site and provide the property owner, occupant, or designated City representative, as applicable, with a detailed description of the proposed cleaning, drying, restoration, and/or remediation services.

The Vendor shall contact the customer or designated City representative within two (2) hours of receiving a service call. The Vendor shall respond to the service location within four (4) hours of receiving the initial service call. Emergency response services shall be available twenty-four (24) hours per day, seven (7) days per week, including weekends and holidays.

The Vendor shall provide a written service report to the City and, when applicable, the property owner or occupant within three (3) business days following completion of services.

The Vendor shall take digital photographs of affected areas and conditions before work begins, during the work as appropriate, and upon completion. Photographs shall be submitted within three (3) business days following completion of services.

Payment shall be made within thirty (30) calendar days following receipt and acceptance of an itemized invoice.

**Proposals must be submitted online via Ion Wave.** Faxed, emailed and hard copies of proposals will not be accepted.

All questions must be submitted in writing via the Questions tab on this digital bidding platform before the deadline to receive a response.

This contract is estimated to begin in November of 2026; the official contract start date will be designated as the date stated on the issued Purchase Order. The contract will have an initial term of three (3) years. This contract may be renewed at the expiration of its term upon mutual consent for one (1) additional 3-year period.

The proposal that accrues the highest point total based on a 100-point scale shall be recommended for award subject to the best interests of the City of Iowa City.

| Category | Points |
| --- | --- |
| Firm Experience, Qualifications & Personnel | 40 |
| Expertise: References | 30 |
| Pricing | 30 |
| Total Points | 100 |

The *Wage Theft Affidavit* (Appendix C) is **required**: please sign and upload your completed Wage Theft Affidavit to the Response Attachments tab.

Exceptions must be submitted prior to the RFP closing date. Vendors with fewer or no exceptions will be scored higher.