RFI ONLY eDiscovery Software as a Service (SAAS)

The purpose of this RFI, which is not a solicitation to procure, is for the Office of the Public Defender ("OPD" or the "Issuer") to conduct market research to determine the availability of commercial sources for eDiscovery Software as a Service (SAaS) and request relevant information to determine industry capability to provide those systems.

The Office of the Public Defender (OPD) is issuing this Request for Information (RFI) to identify potential eDiscovery Software as a Service (SaaS) solutions to support statewide criminal defense and related legal representation. OPD seeks information from providers capable of securely receiving, processing, organizing, reviewing, analyzing, sharing, storing, archiving, and exporting large volumes of electronic discovery used in criminal defense and related representation across Maryland.

• **Scale & Capacity:** OPD ingests an average of 7 TB of discovery data per week and requires a secure, end-to-end platform to receive, organize, review, analyze, share, archive, and export case materials.
• **User Base:** The solution will serve a broad, statewide network including attorneys, paralegals, investigators, administrative staff, specialized divisions, panel attorneys, external experts, and other authorized users.
• **Supported Media & Data Types:** The platform must efficiently process both structured and unstructured media, including:
• Audio/Visual evidence (body-worn camera footage, surveillance video, recorded interviews, jail calls, court recordings)
• Digital documents and media (photographs, PDFs, medical records, diagnostic images)

OPD requests Respondents to recommend any metrics, documentation, technical details, datasets samples and information that the State should furnish offerors in any future solicitation.

**Submission method:** Respondents may submit information by electronic means. Electronic means include e-mail to the Procurement Officer address listed on the Key Information Summary Sheet. All response e-mails shall be sent with password protection.

The Procurement Officer will not accept submissions after the date and exact time stated in the Key Information Summary Sheet. The date and time of submission are determined by the date and time of arrival in the Procurement Officer's e-mail box. Timestamps on outgoing emails shall not be accepted.

Submissions via email must not exceed 25 MB. The e-mail submission subject line shall state RFI-715. Responses should attempt to remain within a 15-page limit for direct responses to requested information.

Respondents to this RFI should NOT include any pricing information in their responses. FACSIMILE SUBMISSIONS WILL NOT BE ACCEPTED.

Questions or clarifications to this RFI must be received via email to the Procurement Officer cited in Section 1.2 no later than 11-02-2026.