DCF Administrative Services Organization

Active BD-27-1034-0009-DSS94-134809 RFPSocial & Human ServicesDepartment of Children and Families
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At a glance

Department of Children and Families (Massachusetts) posted this RFP on Oct 26, 2026. Responses are due Dec 10, 2026. Category: Social & Human Services. Questions are due 2026-11-02 12:00. Solicitation number BD-27-1034-0009-DSS94-134809.

Solicitation details

General information

Solicitation number
BD-27-1034-0009-DSS94-134809
Notice type
RFP
Place of performance
Massachusetts
Questions due
2026-11-02 12:00

Agency and category

Agency
Department of Children and Families
Category
022Social & Human Services
Source listing
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Description

From the agency listing

The Massachusetts Department of Children and Families (DCF) is releasing this Request for Responses (RFR) to select a single statewide vendor to serve as an Administrative Services Organization (ASO) to a network of Family Resource Centers (FRCs) located across the Commonwealth.

Summary

AI-read from the bid documents

Summary fields on this page were extracted by AI from the bid documents. Always verify dates, amounts and requirements against the official solicitation.

What the bid is for

The Massachusetts Department of Children and Families (DCF) is releasing this Request for Responses (RFR) to select a single statewide vendor to serve as an Administrative Services Organization (ASO) to a network of Family Resource Centers (FRCs) located across the Commonwealth.

FRCs are community-based, responsive and accessible programs that provide expert navigation to a wide range of human services, case management, evidence-based parent and youth education programs, youth and parent support groups, and other opportunities for children, youth, and families. FRCs provide specialized services for Children Requiring Assistance (CRA) and their families, as defined in Chapter 240, to divert these children from court and help them succeed at home, in school and within their community.

Scope

Under the guidance of DCF, the ASO will perform the following core functions for the Commonwealth’s FRCs in accordance with the provisions in Attachment A:

  • Development and Maintenance of Technological Solutions
  • Program Evaluation and Reporting
  • Administrative Support for FRCs
  • Administrative Support for DCF
  • Communications Support and Marketing.

See Attachment A, Model Supplement to the Standard Contract Form.

Additional information

**Submission method:** Complete Responses to this RFR must be submitted by **December 10, 2026 no later than 12:00 PM (Eastern Time)**. In order to submit an electronic response using online submission tools available, Bidders must be registered in COMMBUYS.

A complete Response to this RFR shall consist of:

  • A completed *Attachment B, Response Form*, in Word format
  • A completed *Attachment C, Proposed Fiscal Year Program Budget*, in Excel format
  • All other attachments specified in the Checklist, in Word, Excel, or PDF formats only.

**Contract term:** The initial contract period awarded under this RFR will commence upon execution by the parties, expected to be no earlier than 02/01/2027, and this initial period is to end on 12/31/2030. The Contract may be extended six additional years through 12/31/2036, in increments determined by DCF and upon terms agreed to by the parties. [...] Renewal Options: Two Options, Three years each.

**Evaluation:** The Review Team will consider each item in the proposal bidder’s Response Sheet, taking into consideration the comprehensiveness, responsiveness, clarity, effectiveness and feasibility of the response to each requirement. A minimum subtotaled score of 105 points (Good) on Programmatic Response and a minimum subtotaled score of 35 points (Good) on Supplier Diversity Program commitment are required to pass the evaluation.

Bidders Quotes made in response to this Bid must remain in effect for at least 90 days from the date of quote submission.

Documents

7 files

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  • 1. ASO2027 RFR.pdf
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  • 2. ASO2027 Cover Sheet-Checklist.docx
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  • 3. Attachment A - Supplemental Contract.pdf
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  • 4. Attachment B - General Response Sheet.docx
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  • 5. Attachment C - Proposed Fiscal Year Program Budget.xlsx
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  • 6. Attachment D - Evaluation Sheet.pdf
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  • 7. SDP Plan Form.xlsx
    Download

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