Request for Proposals for SafeConnect Technology Development

The YWCA Greater Harrisburg is seeking proposals from qualified technology development firms, software development companies, application developers, and digital solution providers with demonstrated experience designing, developing, implementing, and supporting secure, user-centered technology platforms for the development of SafeConnect (SCAN), a secure, single-access platform for coordinated victim services in Dauphin and Perry Counties, Pennsylvania.

SafeConnect (SCAN), a secure, user-centered technology platform will allow victims/survivors and community partners to connect with YWCA services through mobile devices and computers.

The platform should be designed primarily for ease of use on smartphones while also providing full functionality through computers and other internet-enabled devices. The system should support secure communication, service access, coordinated referrals, case management activities, virtual services, and data collection.

Preference will be given to vendors with experience developing secure platforms for human services, victim services, healthcare, nonprofit, government, or similarly sensitive service environments, particularly where confidentiality, accessibility, data security, and ease of use are critical.

Vendors shall identify initial, recurring, optional, and post-project costs and propose a cost-effective solution.

**Submit to:** YWCA of Greater Harrisburg electronically via PennBid at https://pennbid.bonfirehub.com.

The YWCA anticipates a 36-month project from October 1, 2026 through September 30, 2029, with an initial pilot targeted for July 2027 (Month 10), subject to written readiness approval. Up to approximately **$600,000** may be available for technology development, implementation, licensing, hosting, support, and related services. This is a planning allocation, not a guaranteed contract value.

Contract award, schedule, and scope are contingent on funding, applicable award conditions, negotiations, and required YWCA and Department of Justice approvals.

Submit questions only via the "Ask a Question" feature in PennBid. Late proposals will not be considered. Proposals must remain valid for at least 90 days after the due date.