RFI 29852 - Safety Operation Center Video Wall Processor

The North Texas Tollway Authority (NTTA) is seeking information from the marketplace regarding vendor capabilities, recommended solutions, implementation considerations, and industry best practices to support the planning and deployment of a next-generation video wall environment that addresses current and future operational requirements.

Through this Request for Information, NTTA is seeking information from qualified respondents regarding potential approaches to replace the existing video matrix controller and cabling while preserving the existing video wall with 21 Mitsubishi VS-72WEF78 monitors as a near-term option. Responses should address compatibility with video management and advanced traffic management solutions.

This RFI is issued solely for information gathering, budgetary and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future.

NTTA is interested in information regarding centralized, reliable, and scalable platforms for visualization, collaboration, monitoring, and control room operations, including options that transition from traditional hardware-based switching toward software-driven AV-over-IP or equivalent architectures. Respondents should identify recommended licensing models for the video wall, flanking displays, and audio system, including perpetual licensing or approved equivalents, and should describe how wall functions would continue to operate during any license renewal process.

The Safety Operations Center's existing video wall environment is constrained by aging hardware and software that may no longer align with current enterprise technology standards.

Requested Information

• Solution Recommendation
• Video Wall Visualization and Control
• Near-Term Recommendation for Existing Video Wall Displays
• Long-Term Display Replacement
• Cybersecurity
• Reliability and Redundancy
• Administrator Training
• Operator Training
• Maintenance and Support Services

**Submission:** Interested parties are requested to respond to this RFI with a white paper limited to 15 pages in length, font no smaller than 12 point. White papers in Microsoft Word for Office 2013 compatible format are due no later December 4, 2026, at 10:00 a.m. CT. Responses shall be submitted on https://www.nttamarketplace.org/bso/. Proprietary information, if any, should be minimized and **MUST BE CLEARLY MARKED**.

To be considered for this procurement, each Respondent MUST include with Information Response all required documents and UPLOAD them on NTTA Marketplace (www.nttamarketplace.org). Be certain to check the CONFIDENTIAL check box for each uploaded document that you would like to designate as confidential.

NTTA will not pay for any information or administrative costs incurred in response to this RFI.

White paper sections

• Section 1 shall provide administrative information: name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated point of contact.
• Section 2 shall provide the recommended solutions, products and services to meet the desired capabilities.
• Section 3 shall provide a recommended contracting strategy with initial capital and annual operation and maintenance amounts for NTTA's budgetary planning purposes.