Town of Chapel Hill (North Carolina) posted this RFP on Oct 12, 2026. Responses are due Nov 6, 2026. Category: Facilities & Janitorial. Questions are due 2026-10-26 14:00. Solicitation number 323-P27-11.
The purpose of this Request for Proposals is to solicit offers to establish one or more contracts to provide professional janitorial services, including labor, equipment, and supplies at the Chapel Hill Public Works Campus, the Post Office and Courthouse Facility, and the Chapel Hill Town Hall.
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The Town of Chapel Hill is seeking proposals from qualified organizations to provide janitorial services at the Chapel Hill Public Works Campus, the Chapel Hill Post Office and Courthouse Facility, and the Chapel Hill Town Hall.
The purpose of this Request for Proposals (RFP) is to solicit offers to establish one or more contracts to provide professional janitorial services, including labor, equipment, and supplies at the Chapel Hill Public Works Campus, the Post Office and Courthouse Facility, and the Chapel Hill Town Hall.
See Attachment B and Form 3 for detailed tasks and service frequency.
Public Works Facility and Post Office Services
Basic Services: Daily cleaning service five (5) days per week between the time the facilities close and 6:00 AM, excluding holidays.
Elective Services:
Town Hall Services
Basic Services: Daily cleaning service five (5) days per week between the time the facility closes and 6:00 AM, excluding holidays.
Elective Services:
Service Provider Responsibilities
The Custodial Provider will furnish all labor, supervision, cleaning supplies, materials, equipment, and consumables to perform these services to a hospitality level of cleanliness, defined as the standard of cleanliness and hygiene maintained in hospitality facilities, such as hotels and restaurants.
Contractor responsible for coordinating with the United States Postal Service (USPS) and Orange County Courts to schedule cleaning in the Post Office and court room to accommodate existing schedules.
Contractor responsible for ensuring automatic locking hardware for lobby of Post Office is functioning properly at 9:00 pm five (5) nights a week to secure facility.
The Contractor will be required to properly manage Town Hall's 3-stream waste collection process (trash, mixed recycling, and compostable materials). The Contractor's full array of cleaning products must be certified by Green Seal or the (Environmental Protection Agency) EPA's Safer Choice program (unless other products are specifically allowed by the Contract Coordinator).
Submission
All submittals must be emailed to the Purchasing and Contracts Manager, Lenore Bishop, at lbishop@chapelhillnc.gov. Proposals must be received by **2:00 PM EST on November 6th, 2026**. All submissions must have the subject line "RFP # P27-11 – Public Works Janitorial Services – "Company Name"". Any submissions received after 2:00 PM EST on the Town's internal server will be rejected.
Attendance at the pre-proposal meeting is **MANDATORY** if you wish to submit a proposal; failure to attend the meeting will disqualify the proposal.
Contract
The Town seeks to award a one-year contract with the selected Provider(s) starting on January 1, 2027, with the option for the Town of Chapel Hill to continue services under the same terms and conditions set forth herein for up to four (4) subsequent years. The Provider(s) shall sign a Contract with the Town similar to *Attachment A – Sample Contract* before providing the Services.
The Town shall have a period of ninety (90) calendar days from due date of the proposals in which to award the contract.
Insurance
The required coverage limits are: 1) Commercial General Liability and Business Automobile - **$1,000,000** per occurrence and 2) Workers' Compensation - **$100,000** for both employer's liability and bodily injury by disease for each employee and **$500,000** for the disease policy limit. Cyber Liability Coverage in the amount of **$1,000,000** per occurrence and **$2,000,000** aggregate is required for Contractors having access to personal identifying information and/or computer networks.
The provider must be registered with the Office of the North Carolina Secretary of State to contract with the Town.
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