RFI - GTFS Rider Alert Notification System

The Research Triangle Regional Public Transportation Authority, dba GoTriangle, is seeking information from qualified vendors regarding commercially available solutions for GTFS Rider Alert Systems for four (4) agencies.

Each Agency utilizes a different GTFS structure. (Avail, TripSpark x2, Clever).

GoTriangle manages GTFS alert systems for itself and 3 other agencies. GoCary, GoDurham, and GoRaleigh.

GoTriangle is exploring options that utilize each agencies GTFS and “bundles” them all into a single data integration (Static and/or Real-Time). This allows alerts to be issued by way of emailing subscribers via a connected database by agency and route (Existing), push notifying applications such as google maps, Apple maps, Transit App, UMO, etc., and has the ability to be embed on our websites (Wordpress).

SMS functionality is a plus but isn't currently required.

Solution Capabilities Matrix

Please complete the matrix below to indicate support for our key functional areas, noting if features rely on third-party products, custom development, or extra modules. Feel free to expand the matrix or provide additional detail where helpful.

| Capability | Description / Notes |
| --- | --- |
| Alert Function | Front end structure for user to deploy alerts in standard HTML format. Connected to GTFS Route files by agency. |
| Integrations | Email database (standard csv), Transit Applications (Umo, Transit App, Google Maps, etc), Website/WordPress embed and Current/Future SMS ability. |

**Submission:** Via email to Steven Jones, Procurement Officer, sjones@gotriangle.org. Submission date: **11/18/2026**.

The Request for Information (RFI) document is available for download in the State of North Carolina electronic Vendor Portal https://evp.nc.gov, and on the GoTriangle’s website: https://gotriangle.org/procurement

Response Overview

Please respond concisely to the following prompts:

1. Solution Capabilities Matrix: Complete the capabilities matrix.
2. Company Profile: Brief company overview, public-sector experience and relevant security certifications.
3. Implementation Strategy: Outline your typical deployment timeline, vendor vs. customer responsibilities, and licensing/cost structures (e.g., subscription, tier-based).
4. Strategic Recommendations: Based on GoTriangle’s environment, what architecture approach, pre-implementation preparations, or emerging AI capabilities do you recommend we prioritize?

GoTriangle will not reimburse vendors for any costs associated with preparing or submitting a response to this market inquiry. Submissions are not formal offers, and no contract award shall result directly from this RFI process.