RFP for City of Lexington Permitting and Development Review Software

The City of Lexington invites qualified firms to propose a cloud-hosted software solution for permitting, development review, plan review, zoning, inspections, code enforcement, payment processing, and related municipal development functions.

This solicitation is intended to support a best-overall-proposal selection under North Carolina General Statutes (NCGS) §143-129.8. The City may negotiate with one or more proposers within the scope of this RFP before contract award.

The City of Lexington is seeking a modern, integrated system to support the full lifecycle of permits and development applications from public intake and payment through staff review, electronic plan review, inspections, issuance, closeout, records retention, enforcement, and reporting. The City currently relies on CityView and related systems and processes.

The solution will include all licensing, subscriptions, configuration, interfaces, data conversion, testing, training, implementation, go-live support, hosting, maintenance, security, and ongoing support.

Submittals will be accepted via digital upload only to the link provided in the RFP document until Tuesday, December 1, 2026, 3:00pm

Deadline for questions will be Thursday, November 12, 2026, 5:00pm

Response to Questions/Addendum Issued (If needed) Wednesday, November 18, 2026 (Addendum issued by 5:00pm if needed)

The Request for Proposals (RFP) document and any Addenda issued can be downloaded at the following link:

Link for RFP Document and Addenda: https://cloud.lexingtonnc.gov/s/zJRvw4aoBjXKpD5

It is the responsibility of the proposer to make sure you have the latest version of all materials including addendums downloaded from the link provided.

All inquiries and questions about this RFP must be submitted in writing by email to Purchasing Officer, Britt Smith bssmith@lexingtonnc.gov

Issuance of this Request for Proposals does not commit the City of Lexington to award a contract, to pay any costs incurred in preparation of a proposal or to procure or contract for related services or supplies.

The City of Lexington encourages all businesses, including DBE, minority, and women-owned businesses to respond to all Requests for Proposals.

The City of Lexington reserves the right to waive any informalities, to reject any and all responses to the Request for Proposals, and to accept any responses which in its opinion may be in the best interest of the City of Lexington.