RFQ Sourcing Event - Project and Program Management Support Services (PPM)

NCDHHS is issuing this RFQ to identify vendors capable of providing project management support services to DHB of the nature outlined in this RFQ. After a pool of qualified vendors has been established via this RFQ, DHB will give preference in awarding task orders to qualified vendors for specific workstreams and/or projects within the scope of the MSA. Vendors may be qualified in one, several, or all Support and Service Categories listed in Section 2.4 below.

The executed RFQ document will serve as the Master Service Agreement (MSA) governing all future Task Orders issued under this solicitation.

DHB is seeking a pool of Offerors qualified to provide project and program management support services for the following categories:

• Project Management Support: Services include planning, organizing, and coordinating projects to ensure timely delivery within scope and budget.
• Strategic Planning and Portfolio Management: Focuses on defining long-term goals, prioritizing initiatives, and managing a portfolio of projects to optimize resource utilization and maximize value.
• Strategic Communications: Encompasses the development and execution of communication strategies to ensure clear, consistent messaging across stakeholders.
• Configuration Control: Provides governance over system and process changes to maintain integrity and compliance.
• Policy and Project Compliance: Ensures adherence to applicable laws, regulations, and organizational policies throughout project execution.
• Risk Management: Involves identifying, assessing, and mitigating risks that could impact project objectives.
• Management Advisory Services: Provides expert guidance and recommendations to improve decision-making and operational efficiency.
• Requirements Management and Analysis: Focuses on eliciting, documenting, and validating business and technical requirements to ensure solutions meet stakeholder needs.
• Concept Development: Supports the creation and refinement of new initiatives or solutions from initial idea through feasibility analysis.
• Data Management and Analysis: Encompasses the collection, organization, and interpretation of data to support informed decision-making.
• System Design and Implementation: Encompasses the support and oversight of system design, installation, configuration, testing and putting the system into operation.

Following qualification under this RFQ, the Department will issue separate solicitations for individual Task Orders as needs arise. Each Task Order solicitation will be open exclusively to vendors previously qualified under this RFQ and subsequent RFQ iterations.

**Proposals due:** December 18, 2026 at **2:00 p.m. EST**.

Questions concerning this RFQ must be submitted in writing by the date and time indicated in the RFQ Schedule in Section 1.4.1.

The Vendor must provide fully burdened labor rates for the identified labor categories using the Cost Proposal Workbook referenced in *Attachment E: Cost Proposal Workbook*.

Offer valid for at least **240 days** from date of response opening.

Failure to sign the Execution Page in the indicated space and return all attachments, tables, charts, exhibits, diagrams, and appendices completed and signed where required shall render the proposal non-responsive.

The Department will hold a virtual Pre-Proposal Conference via Microsoft (MS) Teams. Interested parties are **required** to pre-register for the conference by sending an email to Medicaid.Procurement@dhhs.nc.gov.