Salt Lake City Request for Proposals SLCI27030 - Virtual Reality Law Enforcement Training System

Salt Lake City Corporation (the "City") is soliciting competitive sealed proposals from qualified offeror to provide a comprehensive Virtual Reality (VR) law enforcement training system.

The City intends to acquire a solution that provides immersive, scenario-based training designed to enhance officer proficiency in de-escalation, crisis response, communication, decision-making, and alternatives to the use of force.

The acquisition is supported by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS Office), FY25 Safer Outcomes grant. The grant specifically provides for investment in a new VR training simulator with a focus on de-escalation curriculum.

The selected Contractor shall provide a complete, operational VR training solution, including all hardware, software (including upgrades), licensing, training content, implementation, configuration, instructor training, technical support, warranty, and other components necessary for successful operation.

The proposed solution shall support realistic, immersive law-enforcement training and provide instructors with the ability to conduct training, interactive testing and assessment, scenario-based exercises, detailed debriefing, and after-action review.

The system should support training in areas including:

• De-escalation and communication techniques
• Crisis intervention and behavioral-health encounters
• Judgment and decision-making
• Alternatives to use of force
• Use-of-force decision-making
• Tactical decision-making and threat assessment
• Reality-based training
• Officer safety and tactical problem-solving
• Team-based response
• Critical incident response
• Firearms and less-lethal decision-making
• Community interactions and calls for service

The solution should include realistic visual, audio, environmental, and behavioral cues and allow instructors to influence or modify scenarios based on trainee actions.

Deliverables

• Complete VR Training System – All hardware, equipment, accessories, software (including upgrades), licenses, and other components necessary for a fully operational VR law enforcement training system.
• Law Enforcement Training Content – Access to the proposed scenario and training content library, including scenarios addressing de-escalation, crisis intervention, behavioral-health encounters, communication, judgment and decision-making, alternatives to use of force, officer safety, and other law-enforcement encounters. Access to new scenarios as needed.
• Interactive Scenario Capabilities – Functionality allowing instructors to manage and influence scenarios and trainee interactions, including scenario progression and outcomes based on trainee actions and decisions.
• Assessment and After-Action Review – Tools for trainee assessment, instructor evaluation, performance review, scenario debriefing, and after-action review.
• Installation and Configuration – Delivery, installation, configuration, testing, and activation of all components necessary to place the system into operation.
• Instructor and Administrator Training – Initial training for designated SLCPD personnel covering system operation, instructor controls, scenario management, trainee assessment, system administration, and basic troubleshooting.
• Documentation – User manuals, administrator documentation, training materials, warranty information, and other documentation necessary for operation and maintenance of the system.
• Warranty, Maintenance and Technical Support – Warranty coverage and ongoing technical support for the proposed system, including troubleshooting, software updates, maintenance, and repair/replacement procedures as specified in the Contractor's proposal.
• Final System Acceptance – The Contractor shall demonstrate that the delivered system is fully operational and that the required hardware, software, training content, licenses, and functionality have been provided before final acceptance by the City.

The contract resulting from this RFP will be for a (5) year term.

All proposals submitted in response to this RFP **MUST** be submitted electronically through the Utah Public Procurement Place (U3P) website. **ELECTRONIC SUBMISSION REQUIRED. THERE IS NO OPTION TO SUBMIT A PAPER RESPONSE.** The deadline is the date and time listed in U3P. **NO LATE PROPOSALS WILL BE ACCEPTED.**

It is anticipated that this RFP will result in a single contract award to the responsive and responsible Offeror with the highest score justified by the procurement code.

Offeror must receive a minimum score of 70% of the total available technical evaluation points to advance to the cost evaluation phase. Total Technical Points Possible: 285 points.

The City has identified a total project funding amount of **$322,770**, consisting of $290,625 in VR Grant funding and an additional $32,145 in available project funding. Offeror shall provide a not-to-exceed total price for the project. Offeror must guarantee its pricing for one year.

The selected Offeror will be required to provide insurance certificates meeting all requirements at the time of notification of conditional selection.