Collier County (Florida) posted this RFP on Nov 2, 2026. Responses are due Dec 10, 2026. Category: Information Technology. Solicitation number 26-8704.
This bid was found on the agency's procurement portal. The portal's own text is not republished here; the summary below was written by ProposalWorkspace's AI from the bid documents. The full posting is on the portal - sign up free to get the link.
Summary fields on this page were extracted by AI from the bid documents. Always verify dates, amounts and requirements against the official solicitation.
The purpose of this RFP is to purchase a fully automated, real-time, batch order taking, scheduling, and dispatching software solution that will schedule standard paratransit demand response trips. The solution will combine Geographic Information Systems (GIS) based route mapping tools with trip reservation, schedule, and route generation. Historically, County departments have spent approximately **$60,000.00** annually; however, this may not be indicative of future buying patterns.
As requested by the Fiscal and Public Transportation and Services Division, the Collier County Board of County Commissioners Procurement Services Division has issued this Request for Proposals with the intent of obtaining proposals from interested and qualified Proposers in accordance with the terms, conditions and specifications stated herein, in the Solicitation and/or attachments.
Improve the efficiency and effectiveness (On-Time Performance and Passengers per Revenue Hour) of CAT’s demand response transportation services. The County seeks to achieve a minimum On-Time Performance of 90% and 2.0 Passengers per Revenue Hour through the acquisition and implementation of a centralized, cloud-based scheduling and dispatching software solution supporting no fewer than 48 revenue vehicles, with the capability to scale as fleet size grows.
The proposed software system and mobile application (described herein) must substantially enhance the agency’s capabilities to manage customer records, generate optimized schedules, and eliminate reliance on manual schedule production. The proposed solution must reduce manual data duplication, increase the accuracy of statistical reporting, reduce no-shows and same-day cancellations, provide dispatchers with proactive tools to manage service delivery in real time, support enhanced billing functionality, and deliver management with greater oversight and visibility into daily operations.
The successful software solution will contain the following elements:
[...] CAT shall supply the onboard tablets. Currently Samsung Tablets have been deployed for the use of the mobile application.
**Submission:** All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: https://procurement.opengov.com/portal/collier-county-fl.
Collier County reserves the right to select one, or more than one Proposers for award as deemed the best value to the County; however, it is the intent to: Single awardee.
The agreement term is intended to be for six (6) years with two (2) one (1) year renewal options. Prices put forth in the pricing sheet shall remain firm for the full term of this contract.
To be responsive an offer must conform to the evaluation criteria described in this RFP including but not limited to all stated requirements and cost information being included in the *26-8704 Price Proposal Form*.
The pre-proposal conference is non-mandatory.
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Paratransit Dispatch and Monitoring Software (Grant Funded) - Collier County, Florida
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