RFP - Maintenance, Support, Hosting and Enhancements for a Situational Awareness Solution for the Harris County Sheriff’s Office (Port Security Grant)

Harris County administers Federal grant funds received from various sources, including but not limited to the Texas General Land Office (GLO), the Federal Emergency Management Agency (FEMA), and the U.S. Department of Housing and Urban Development (HUD). [...] Contracts anticipated to be awarded pursuant to this Request for Proposals ("RFP") may be funded, in whole or in part, with Federal grant monies. Harris County is authorized to use the competitive proposal method of procurement for this contract opportunity in accordance with 2 CFR 200, procurement standards and applicable Texas laws.

The following is a project description of the services required by the County and solicited pursuant to this RFP. [...] Maintenance, Support, Hosting and Enhancements for a Situational Awareness Solution for the Harris County Sheriff's Office (Port Security Grant)

The anticipated Contract Term under this RFP begins on or about March 1, 2027, and end one (1) year thereafter or until all proposed services ordered prior to the expiration date have been satisfactorily delivered and accepted or performed satisfactorily for the using department.

The technical requirements are constructed to correlate to the Harris County Universal Services (HCUS) Reference Architecture (USRA) and to determine offeror's ability to provide technical capabilities. When proposing a response to this RFP, the offeror shall address all subsections of the technical requirements for the proposed solutions and services supporting US needs.

Offeror shall respond to technical requirements pertaining to the domains of:

• Data Services
• Digital Services
• Enterprise Technology Infrastructure Services
• Information Security Services
• IT Management
• Technology Optimization

Offerors shall download and complete the questionnaire as part of offeror's proposal response. "Complete" is defined as responding to all questions. A response is still required for non-applicable questions.

Offerors shall respond to technical requirements pertaining to the domains of:

• Data Management
• Application Management
• Infrastructure Management (including Server and Network Services)
• Security Management
• Service Management
• Program Management
• Disaster Recovery and Business Continuity Management

RFPs may be submitted in a hard copy, or electronically as detailed below.

**Hard copy Proposals must be hand-delivered or mailed** to HARRIS COUNTY PURCHASING AGENT, 1111 Fannin Street, 12th Floor, HOUSTON, TEXAS 77002. Proposals must be sealed and must show the RFP Number, Description and be marked "SEALED PROPOSAL".

Proposal packages must include **ONE (1) original** Proposal package, clearly marked "ORIGINAL", and **THREE (3) copies** of the Proposal package, clearly marked "COPY".

**Online submission (preferred method)** through Bonfire (https://harriscountytx.bonfirehub.com/portal/). Offers submitted via e-mail will be rejected. THE ELECTRONIC BID MANAGEMENT SYSTEM WILL NOT ACCEPT LATE SUBMISSIONS.

All proposals are required to remain in effect for at least 120 days from the date of submission.

Award will be made to the responsible firm whose proposal is the most advantageous to the County, with price and other factors considered.

It is the intent of Harris County to enter into a fixed-price, all-inclusive fee pricing model.