Housing Services – Property Management, Master Leasing, and Housing Based Supports

The City of Phoenix invites statements of qualifications for one or both of the following services: (1) Property Management, Master Leasing, and (2) Housing-Based Supportive Services. These services will be provided for affordable housing facilities serving persons experiencing or recently exiting homelessness.

Submitting a satisfactory statement of qualifications will not result in an immediate contract and does not guarantee your organization will ultimately be awarded a contract. Rather, successful respondents to this solicitation will be placed on a qualified vendor list and will be eligible to bid on specific contracts identified by the City during the term of the qualified vendor list.

The City of Phoenix seeks to obtain a list of qualified Offerors to provide housing services including property management and master leasing and/or housing based on site support services serving individuals or families experiencing or exiting homelessness. Qualified Offerors may be invited to contract with the City of Phoenix to quickly begin operations of a facility (or facilities) selected by the City to provide (at a minimum) property management or administer master leasing programs or provide on-site housing-based support services for identified properties.

OHS seeks to identify vendors who can provide any of the following services:

• Efficient assessment of candidate eligibility and service needs to ensure that candidates are placed in an appropriate project, such as prevention, master leasing, rapid re-housing, and shared housing.
• Quick lease-up and robust move-in services to improve household stability and system flow.
• Housing navigation and placement assistance supporting participants from move-in through active move-on strategies and connecting households with positive placements in permanent housing situations.
• On-site case management that provide individualized support and referrals that support successful tenancy, skill-building, and move-on strategies for economic resiliency.
• Wraparound services that create conditions for success and access to opportunity. These include: health services; basic needs supports; barrier removal; life-skills building, workforce supports; and housing navigation and placement assistance.
• Agile property management to ensure safe, high quality housing conditions.
• Responsible management of program finances, including rent collection as required for specific programs.
• Landlord engagement to increase the number of housing units available to residents with prior experiences of homelessness.

Respondents are not required to demonstrate qualifications across all service areas described in this RFQu.

Services will be delivered within the City of Phoenix at locations to be determined by the Office of Homeless Solutions. Qualified vendors must be able to deliver services in Phoenix Arizona as soon as October 1, 2026, including verification of all required licenses to deliver contracted services.

Submission

Offers should be submitted electronically via the City’s Procurement Portal by clicking on “Draft Response” via https://procurement.opengov.com/portal/phoenix/projects/314491. Offerors must be registered with OpenGov by signing up via https://procurement.opengov.com/signup. Late offers will not be considered.

All forms provided must be completed and submitted with the Offer. The signed and completed *Conflict of Interest and Transparency* form must be included or your Offer may be deemed non-responsive.

Evaluation

RFQu responses should be concise, well-organized per the requested information, clearly written and limited to no more than 100 pages including resumes. All RFQu responses will be evaluated based on the criteria listed in the Qualifications Section of this RFQu.

Requirements

Offeror must have been in operation a minimum of 5years. Upon notification of a recommended award, the Offeror will have 14 calendar days to submit a complete certificate of insurance in the minimum amounts and the coverages as required in the Insurance Requirements of this solicitation. Insurance requirements are non-negotiable.

All offers shall be firm and fixed for a period of 180 calendar days from the solicitation opening date.

Term

The qualified vendor list resulting from this request for statements of qualifications will have a term of five years following approval of the qualified vendor list by the City Council of the City of Phoenix.